Why online demonstrations tools are a crucial in digital sales and how they compare

With the shift from physical to digital sales a new challenge arises. How to best show the features and characteristics of a product online which once you simply exhibited e.g. on a trade show?

One of the best ways to demonstrate products online is by sharing screen with the prospective customer. Screen sharing is a time-saver for everyone. It enables companies to host meetings online with clients or business associates remotely. And, online demonstration provides significant travel savings allowing you to meet people all over the world in just a matter of seconds.

 

Why screen sharing and online demos are a cornerstone of digital sales


Here I list 5 top competitive advantages of screen sharing:

1) Visualization Is Invaluable

Did you know that about 65% of the population are visual learners? This means that these people learn best when they see more than hear what you say about your product or service. They need something visible to engage their brain and help them retain information. This makes the visualization of your sales call vital.
A visualization is an invaluable tool for client sales because your ten-minute screen sharing session can minimize the potential misunderstanding of features, benefits, or even limitations that you tried to explain over the phone or through a series of emails. It gives your potential client a first-hand look at exactly what you and your offer can do to solve their problem.
Visual aids, such as those found in a screen sharing session, can provide first-hand information and provide valuable insight that enables potential clients to make an informed and assured decision to invest their money into what you offer.

2) More Effective Closing

As we touched on in the first point, a screen sharing tool provides an in-person experience that is vital to a sale. They can be walked through the product or service lifecycle, and they can ask questions that they have during the process. This walkthrough of a visual demonstration can increase your closing rate.

3) Enables You to Communicate More Effectively

This point ties the first two points together.

Digital sales solutions for insurance companies InstantDemo

Convert more with less

 

Show your future customers your solution/product live, instantaneous and directly from your website

with the help of screen sharing but

without additional software installs, the friction of get it up running and connection issues.

We call it InstantDemo developed by our partner Crankwheel.

 

InstantLifeDemos for insurance brokers - you advantage in digital sales

The age of digital sales more and more reaches the insurance industry. With the difference that most clients are way more ahead compared to the broker as they go online, search for the solution they like and inform themselves outside of the old structure of offices and areas.

The situation - customers are online

Insurance customers inform themselves more and more online, send their request by email or even by messenger and expect a fast and competent reply.
This means insurance brokers need to spend way more resources on their digital presence leading to costs for a state of the art website, Social Media marketing, Search Engine optimization.
But as fast as they come to your website, as fast are they gone. Especially for potential new customers that are interested in an insurance solution or have a question about prices and terms, a super-fast and competent reaction is more important than ever.

But how does a practical solution look like once a customer contacts an insurance broker via his/her website or on the phone? How can insurance brokers practically advice the customer and discuss contract details or conditions of the insurance contract when not being in the same place. Is this even possible without an appointment? Yes, and here comes the solution!

Answer your customer request directly from your website

We offer you a new software tool for InstantLiveDemonstrations and InstantLivePresentations tailor-made for exactly the situation.
Out tool complements the toolbox for the digital sales strategy for insurance brokers. It solves the fundamental problem for insurances to archive fast and efficient conversions over the digital channel while maintaining a good customer relationship.

Here is how it works: The customer requests an InstantLiveDemo directly e.g. over the website or from an email you sent. Once you get the request, your team can directly enter into the conversation. A real-time alert informs you or your team about the request and gives you the opportunity to react in two ways: to call the customer and start the InstantLiveDemo. You can do this immediately and do not have to schedule an appointment. The software layer enables you to present you insurance solution and immediately answer additional questions directly from your browser, screen or out of a software. E.g. you show your insurance solution on a share screened and explain it in order to close the sale.

A fast and informative reaction for customer requests is the key for success in sales this new tool enables your insurance office.

Advantages and features

Demo on Sterioide

Upgrade your demos. With our solution you can offer your potential buyers the possibility to request and get an InstantLiveDemo or InstantLivePresentation. Available for inbound and outbound sales activities, on the website or, for example, in an e-mail. 

Increase your conversion

Quick reactions and direct availability for questions increase the probability of completion.

Available in seconds and highly reliable

The process is really simple. Your prospect does not need to download any software and connect to any client. The internal sales team can concentrate on the task of delivering a great presentation. No need to worry about technology dysfunctions.

All for the internal sales team

The backend offers several features to facilitate the work and management of an internal sales team.
They include e.g. the contact form, lead distribution on a first-come basis, CRM integration possibility and of course the API.

 

what users say

Arnbjörn Eggerz 1 AusschnittThe shortening of the sales cycle is a key factor for success today.
InstantDemos and InstantPresentations increase the sales probability as successful software as a service companies show.

This reason makes also a perfect tool for small and medium sized companies, from IT in general to machinery tools and craftsmen.
In short everywhere there is the need to explain your product to sell it.



Response time has increased from approximately 3-5 minutes to under 1 minute for live demos. This is huge for me as a manger.

I know the customer is still engaged on the website and we can get our reps in front of them immediately to qualify, demo, and close.

Courtney McCabe Sales Manager – Salesgenie

Crankwheel is a Game Changer for me. It compliments my Speed and Quickly allows me to present my product on the fly to a live customer.
This timeliness ultimately doubles my conversion and provide even better customer service. Love it.

Kevin Dunn – Account Executive

 

 

Here, you can learn more about this topic:

 

5 best guides how to demo your product

As a provider of the tool for instant demos we very often receive questions on “how to deliver a good demo”. Thus, we reviewed a long list of articles, discussed and provide you here a list of the top 5 of our team. The list also includes why we think the link is of particular interest.

Here we go:



1) How to Demo Your SaaS Product


The goal of the demo is not to demo your product. Instead, the goals of the demo are: to identify the prospect’s pain that they’re hoping to solve, to identify if your product is a good fit to solve the pain, to leave the prospect believing that your product is a great solution to the pain and your employees really know their stuff. The demo is the backdrop in which the main event takes place and the main event is the conversation.

https://medium.com/@gonzofy/how-to-demo-your-saas-product-752dfc0e2051

2) How to give a better SaaS product demo

Free trials vs. free demo

If your software/product needs an assisted walkthrough and more personalized approach then demos are far more effective than free trails. This is not only our oppinion. This excelent article underscores the same point:
https://blog.capterra.com/free-trial-vs-free-demo/


Of Course there are situations in which both Tools make sense. This has to be defined on a case by case basis. But once a demo is necessary it should be instant.

Here is an excellent tool for InstantDemos or InstantPresentations which is the easiest to set up for both customer and inside sales team. Achieve more conversion with the help of effective demos.

Fast responses - articels on How NOT to Lose SaaS Sales

Also the great article from Kissmetrics on the importance of lead response time on sales performance I really like, confirms the importance of Speed.

It is an important reminder how important fast response are and how much time to respond impacts conversion.

What do you get out of it?

If you want to improve sales performance you should read it. Most interesting is that the article is back from 2013, but the topic is still very much up to date. While I like the mapping of the response time in the article, I found Instant Demos (see link below) a significant tool to improve response time to our customers.

Enjoy the read

https://blog.kissmetrics.com/dont-lose-saas-sales/

Instant Demos walkthrough, how to enable and configure Instant Demos

This Videocast shows how administrators of paid CrankWheel accounts can enable and configure Instant Demos and how to customize messaging and lead capture.

You will learn:

1. How to enable Instant Demos
2. Ho to add users to your account, who should receive instant demo requests

How to costumize

3. The messaging questions
4. The lead capture questions
5. Additional options



For more information:



Instant Demos walkthrough, prospect and salesperson experience

This Videocast shows the experience during an Instant Demo, how your potential customers can interact with your sales team.

You will see a simulation of how a costumer might see your prospects that you want to present them for ex. during of a phone call, when they request a live demo.

You will learn the basics of the Instant Demos flow, how a customer starts a session and how your salesperson handle a request, how they share the screen with a costumer and how they are in control of what the customer sees.



For more information:



InstantDemo and InstantPresentation

Convert more with less

 

Show your future customers your solution/product live, instantaneous and directly from your website

with the help of screen sharing but

without additional software installs, the friction of get it up running and connection issues.

We call it InstantDemo developed by our partner Crankwheel.

Advantages and features

Demo on Sterioide

Upgrade your demos. With our solution you can offer your potential buyers the possibility to request and get an InstantLiveDemo or InstantLivePresentation. Available for inbound and outbound sales activities, on the website or, for example, in an e-mail. 

Increase your conversion

Quick reactions and direct availability for questions increase the probability of completion.

Available in seconds and highly reliable

The process is really simple. Your prospect does not need to download any software and connect to any client. The internal sales team can concentrate on the task of delivering a great presentation. No need to worry about technology dysfunctions.

All for the internal sales team

The backend offers several features to facilitate the work and management of an internal sales team.
They include e.g. the contact form, lead distribution on a first-come basis, CRM integration possibility and of course the API.

 

what users say

Arnbjörn Eggerz 1 AusschnittThe shortening of the sales cycle is a key factor for success today.
InstantDemos and InstantPresentations increase the sales probability as successful software as a service companies show.

This reason makes also a perfect tool for small and medium sized companies, from IT in general to machinery tools and craftsmen.
In short everywhere there is the need to explain your product to sell it.



Response time has increased from approximately 3-5 minutes to under 1 minute for live demos. This is huge for me as a manger.

I know the customer is still engaged on the website and we can get our reps in front of them immediately to qualify, demo, and close.

Courtney McCabe Sales Manager – Salesgenie

Crankwheel is a Game Changer for me. It compliments my Speed and Quickly allows me to present my product on the fly to a live customer.
This timeliness ultimately doubles my conversion and provide even better customer service. Love it.

Kevin Dunn – Account Executive

 

 

Here, you can learn more about this topic: